{"id":374,"date":"2026-10-04T03:55:30","date_gmt":"2026-10-04T03:55:30","guid":{"rendered":"https:\/\/ecotripasia.com\/before-you-go\/booking-payment-date-change\/"},"modified":"2026-10-11T06:10:21","modified_gmt":"2026-10-11T06:10:21","slug":"booking-payment-date-change","status":"publish","type":"page","link":"https:\/\/ecotripasia.com\/es\/before-you-go\/booking-payment-date-change\/","title":{"rendered":"Reservas, pagos y cambios de fecha con Eco Trip Asia (Gu\u00eda 2026)"},"content":{"rendered":"<h2 id=\"how-booking-works\">How booking works, step by step<\/h2>\n<ol>\n<li><strong>Choose your tour, date and departure time<\/strong> on the tour page. You can book up to a year ahead.<\/li>\n<li><strong>Pick group or private<\/strong> (see below), the number of adults and children, and any extras \u2013 for example a female guide in an ao dai on our <a href=\"\/hanoi-jeep-tour\/\">Hanoi jeep tours<\/a>.<\/li>\n<li><strong>Add your pickup details<\/strong>: your hotel name and address, or that you will meet the guide at the starting point.<\/li>\n<li><strong>Add dietary needs and allergies<\/strong> in the booking notes, plus anything else we should know (mobility, children&#8217;s ages, preferred vehicle on an Instagram tour).<\/li>\n<li><strong>Send the booking request.<\/strong> This is free and you receive a booking reference.<\/li>\n<li><strong>Pay the deposit<\/strong> to secure your place, including your booking reference in the transfer note.<\/li>\n<li><strong>Pay the rest in cash on the tour day.<\/strong><\/li>\n<\/ol>\n<h2 id=\"payment\">Paying: deposit now, balance on the day<\/h2>\n<h3>The deposit<\/h3>\n<p>A small deposit secures your spot: <strong>15% of the total for bookings under US$100<\/strong> and <strong>10% for bookings of US$100 or more<\/strong>. The exact amount for your booking is shown when you book. You pay the deposit online to secure your booking; the exact amount and the payment method are shown when you book. Please add your booking reference to the payment note so we can match it.<\/p>\n<p>If you have any trouble paying, message us on WhatsApp and we will help. Full details are on our <a href=\"\/payment-policy\/\">payment policy<\/a> page.<\/p>\n<div class=\"eta-g-note eta-g-tip\">\n<p><strong>Local tip:<\/strong> take a screenshot of your booking reference and your deposit confirmation. On the tour day, it is the quickest way to sort out any question about what you have paid.<\/p>\n<\/div>\n<h3>The balance on the tour day<\/h3>\n<p>The rest of the price is paid <strong>on the tour day<\/strong>. You can pay in cash &ndash; Vietnamese dong or US dollars &ndash; or by bank transfer. Bring the amount shown in your booking. ATMs are easy to find in central Hanoi; see our <a href=\"\/before-you-go\/money-tipping-vietnam\/\">money and tipping guide<\/a> for practical tips on cash.<\/p>\n<p>Also bring a little extra cash for things that are not included \u2013 extra drinks, personal expenses, tickets listed as &#8220;paid on site&#8221; and, if you wish, a tip.<\/p>\n<h2 id=\"group-or-private\">Group or private tour?<\/h2>\n<table>\n<thead>\n<tr>\n<th><\/th>\n<th>Group tour<\/th>\n<th>Private tour<\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td>Who is on it<\/td>\n<td>You may share the experience with a few other travellers<\/td>\n<td>Just your party<\/td>\n<\/tr>\n<tr>\n<td>Guide and vehicle<\/td>\n<td>Shared<\/td>\n<td>Your own guide and vehicle<\/td>\n<\/tr>\n<tr>\n<td>Timing<\/td>\n<td>Fixed departure times<\/td>\n<td>Can be adapted to you<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>Most tours let you choose the option that suits you on every booking. Some tours have a minimum: the 2-hour jeep tour needs at least 2 guests per booking, and in Sapa each jeep carries 2\u20136 guests from the same booking. Each jeep seats up to 6 guests; in Sapa, larger groups travel in several jeeps together.<\/p>\n<h2 id=\"date-change\">Changing your date<\/h2>\n<p>Plans change. <strong>Deposits are non-refundable, but you can move your tour to another date, subject to availability.<\/strong> Just message us on WhatsApp with your booking reference and the new date you would like. The earlier you tell us, the more choice of dates you will have. Read the full <a href=\"\/cancellation-policy\/\">cancellation policy<\/a> before you book.<\/p>\n<h3>If the weather turns<\/h3>\n<ul>\n<li>If <strong>we<\/strong> cancel because the weather makes the tour unsafe, you can move it to another date free of charge or choose a full refund.<\/li>\n<li>If the tour goes ahead and <strong>you<\/strong> decide not to join because of the weather, the deposit is not refundable, but you can still change your date.<\/li>\n<\/ul>\n<p>More in our <a href=\"\/before-you-go\/hanoi-tours-rain-heat-weather-policy\/\">rain, heat and weather guide<\/a>.<\/p>\n<h2 id=\"prices\">Children, holidays and extras<\/h2>\n<h3>Children<\/h3>\n<table>\n<thead>\n<tr>\n<th>Age<\/th>\n<th>Price<\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td>Under 5<\/td>\n<td>Free<\/td>\n<\/tr>\n<tr>\n<td>5 to 8<\/td>\n<td>75% of the adult price<\/td>\n<\/tr>\n<tr>\n<td>9 and over<\/td>\n<td>Adult price<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>Every child gets their own child seat in the jeep. On scooter and motorbike tours each child rides their own motorbike with a rider; a child too small to sit alone rides on the parent&#8217;s lap, held by the parent. See <a href=\"\/before-you-go\/hanoi-tours-with-kids-families-seniors\/\">tours with kids, families and seniors<\/a>.<\/p>\n<h3>Public-holiday surcharge<\/h3>\n<p>A surcharge applies on public holidays such as Lunar New Year, and it is <strong>payable on site<\/strong>. If your tour falls on or near a holiday and you want to know the amount in advance, message us before booking.<\/p>\n<h3>Optional extras<\/h3>\n<ul>\n<li>Female guide in a traditional ao dai on Hanoi jeep tours \u2013 US$5 per person<\/li>\n<li>Ride with a female rider in an ao dai on Instagram city and Mega Grand World tours \u2013 US$5 per person<\/li>\n<li>Fujifilm retro camera with one printed Instax photo on Instagram tours \u2013 US$5 per person<\/li>\n<li>Ao dai rental at a local boutique before Instagram tours \u2013 small fee paid on site<\/li>\n<\/ul>\n<h2 id=\"included\">What is usually included \u2013 and what is not<\/h2>\n<p>Every tour page has its own list. These are the common patterns:<\/p>\n<table>\n<thead>\n<tr>\n<th>Usually included<\/th>\n<th>Usually not included<\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td>English-speaking guide<\/td>\n<td>Tips for your guide and driver or rider (optional)<\/td>\n<\/tr>\n<tr>\n<td>Vehicle with a professional driver or rider, or your e-bike or buggy<\/td>\n<td>Extra drinks and food not listed<\/td>\n<\/tr>\n<tr>\n<td>Helmet on two-wheel and ATV tours, and on Instagram tours by motorbike<\/td>\n<td>Personal expenses<\/td>\n<\/tr>\n<tr>\n<td>Hotel pickup and drop-off around the Old Quarter on most Hanoi tours (outside it, meet us at 46 Nguyen Huu Huan Street or Hanoi Opera House)<\/td>\n<td>Hotel pickup on the e-bike tours (extra charge on request)<\/td>\n<\/tr>\n<tr>\n<td>Rain ponchos on all tours when it rains<\/td>\n<td>VAT on some tours (shown on the tour page)<\/td>\n<\/tr>\n<tr>\n<td>Food and drinks listed in the itinerary<\/td>\n<td>Personal travel insurance for your whole trip (sensible to have, with medical cover)<\/td>\n<\/tr>\n<tr>\n<td>Insurance on all tours<\/td>\n<td>Anything not listed on the tour page<\/td>\n<\/tr>\n<tr>\n<td>Entrance fees and bottled water where listed<\/td>\n<td>Some tickets paid on site, such as Rong May Glass Bridge, Cat Cat Village or Moana in Sapa<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>Tips are optional and never expected as a condition of the tour.<\/p>\n<h2 id=\"checklist\">Booking checklist and special requests<\/h2>\n<ul class=\"eta-g-check\">\n<li>Right tour, right date and right departure time (check the time zone on your calendar \u2013 tours run on Hanoi time)<\/li>\n<li>Group or private chosen<\/li>\n<li>All adults and children entered, with children&#8217;s ages<\/li>\n<li>Hotel name and street address, or &#8220;meet the guide at the starting point&#8221;<\/li>\n<li>Dietary needs, allergies and anything else we should know in the notes<\/li>\n<li>Extras ticked (ao dai guide or rider, Instax camera)<\/li>\n<li>Deposit paid with your booking reference in the transfer note<\/li>\n<li>Screenshots saved of your booking reference and deposit<\/li>\n<li>Cash ready for the balance on the tour day<\/li>\n<\/ul>\n<h3>Requests we confirm before you book<\/h3>\n<p>Most requests are standard and just need a line in the booking notes: a child seat for every child in the jeep, a rider for every child on scooter and motorbike tours, and any dietary request \u2013 halal, vegetarian, vegan, gluten-free or allergies. A few things depend on the day, the route or the vehicle, so message us first about:<\/p>\n<ul>\n<li>mobility needs,<\/li>\n<li>the exact holiday surcharge on Lunar New Year dates.<\/li>\n<\/ul>\n<h2 id=\"contact\">How to reach us<\/h2>\n<ul>\n<li><strong>WhatsApp<\/strong> \u2013 the fastest way for questions, date changes and anything on the day<\/li>\n<li><strong>Phone<\/strong>: +84 879617691 or +84 342988013<\/li>\n<li><strong>Email<\/strong>: info@ecotripasia.com<\/li>\n<li><strong>Office<\/strong>: 3, Alley 204 Hong Mai Street, Bach Mai Ward, Hai Ba Trung District, Hanoi<\/li>\n<\/ul>\n<p>Or use our <a href=\"\/contact\/\">contact page<\/a>.<\/p>\n<div class=\"eta-g-note eta-g-local\">\n<p><strong>On our tours:<\/strong> if something in your booking is unclear \u2013 pickup, food, children, the right tour for you \u2013 ask before you pay the deposit. A two-line message now saves a lot of back-and-forth later.<\/p>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>C\u00f3mo funcionan las reservas con Eco Trip Asia: dep\u00f3sito m\u00ednimo, pago del saldo el d\u00eda del tour, cambios de fecha gratuitos, tarifas infantiles y servicios incluidos.<\/p>\n","protected":false},"author":0,"featured_media":0,"parent":367,"menu_order":7,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-374","page","type-page","status-publish"],"_links":{"self":[{"href":"https:\/\/ecotripasia.com\/es\/wp-json\/wp\/v2\/pages\/374","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ecotripasia.com\/es\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/ecotripasia.com\/es\/wp-json\/wp\/v2\/types\/page"}],"replies":[{"embeddable":true,"href":"https:\/\/ecotripasia.com\/es\/wp-json\/wp\/v2\/comments?post=374"}],"version-history":[{"count":3,"href":"https:\/\/ecotripasia.com\/es\/wp-json\/wp\/v2\/pages\/374\/revisions"}],"predecessor-version":[{"id":417,"href":"https:\/\/ecotripasia.com\/es\/wp-json\/wp\/v2\/pages\/374\/revisions\/417"}],"up":[{"embeddable":true,"href":"https:\/\/ecotripasia.com\/es\/wp-json\/wp\/v2\/pages\/367"}],"wp:attachment":[{"href":"https:\/\/ecotripasia.com\/es\/wp-json\/wp\/v2\/media?parent=374"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}